1. How can I reach an Irmat Pharmacy?

    You can call us at 1-800-975-2809 or email us at orders@irmatpharmacy.com. Bilingual Capabilities (Español)

  2. How do I properly dispose of medication?

    It is important to properly dispose of expired medication or other medication you are no longer taking. For up-to-date information on how to dispose of medication, please visit one of the following websites:FDA or Dispose My Meds

  3. How do I get rid of needles and other sharps?

    To find out how to properly dispose of needles and other sharps, visit: FDA Website

  4. How can Irmat help fill my prescription?

    Financial and billing assistance to keep your out-of-pocket costs as low as possible
    Support through the insurance approval process
    In-stock medications for rapid fulfillment

  5. Can I order refills and manage my prescriptions online?

    Yes! You can order and manage your prescription refills by registering on our secure patient portal

  6. Do I fill prescriptions at Irmat in person just like I do at a regular retail pharmacy?

    In New York, we have a physical location just like a regular retail pharmacy. However, we also offer mail-order services and support by phone. We ship to most US states, please refer to our website for a list of states we serve.

  7. What are your hours?

    Our hours are:
    Monday – Friday 8AM to 8PM EST
    Saturday 9:30AM to 6PM.

  8. Need to speak with a pharmacist regarding your medication?

    During normal business hours, a pharmacist is available to answer questions regarding your medication by calling 1-800-975-2809 (and press 1 then 6). For urgent after hour calls, leave a message and a pharmacist will get back to you within 30 minutes. For a medical emergency, call 911. You may also email us at orders@irmatpharmacy.com for non-urgent matters and someone will respond within one business day.

  9. How will I know if my drugs are covered by insurance?

    We will handle this process for you by coordinating with your insurance company and your doctor. Many drugs require something called “prior authorization” which means that the insurance company needs documentation before they will cover a high-cost drug. We will notify you as soon as possible about the result of this process.

  10. What kind of services does Irmat provide?

    At Irmat, we do much more than just fill your prescriptions. Our services include:Support throughout the insurance approval process
    Rapid access to your medications
    Counseling and educational information
    Prescription refill reminders

  11. What state is Irmat Pharmacy Licensed in? 

    Please refer to our website: https://www.irmatpharmacy.com/about/licensed/

  12. How to report a serious drug reaction?

    Please click here to visit the FDA’s Medwatch

  13. Resources and Patient Assistance

    Centers for Medicare & Medicaid Services
    Needy Meds
    Patient Assistance Program
    Rx Assist
    Partnership for Prescription Assistance

  14. What forms of payment do you accept?

    We accept payments made by credit card, debit card, prepaid credit and debit cards and checks.

  15. Where can I find the Notice of Hipaa Privacy Practices?

    https://www.irmatpharmacy.com/wp-content/uploads/2015/06/Irmat-Notice-of-Privacy-Practices.pdf

How can we help you today?